When you purchase jewelry from Dandelions In December you are agreeing to these policies.  Please feel free to contact me if you have any questions:  decemberdandelions@gmail.com

1. Shipping

First Class Mail is used for most shipping and usually takes 2-5 days to arrive.  Please double check your address before ordering to avoid potential delays or lost packages.  I am not responsible for lost packages - once they leave my hands I cannot control delivery.  

2. Method of Payment

I accept PayPal and credit card payments.

3. How your packages are shipped

Your items will be packaged inside sturdy jewelry boxes and multiple items will be combined into one box if possible unless otherwise requested.  Then the box is placed inside a bubble envelope.  A  business card and care instructions will be included.  No other receipts, packing slips or paperwork are included.  If you are purchasing a different item other than jewelry, it will be packages appropriately.

4.  Release Schedule

I release new batches as often as we can.  Release date will be posted on my Instagram feed and on my website a few days ahead time.  You can also sign up for my email list to be alerted as to the release date.

5.  Returns/Exchanges

Contact me if you need to return an item.  Return must be received within 7 days of receipt, in original jewelry box and must be in unworn, unused, and undamaged condition.  We do not accept exchanges, trades or late returns.

6.  Jewelry Care

 

I will provide jewelry care instructions in every order.  Do not get item wet or submerge in water.  Do not store in the bathroom and always wipe clean with a soft, dry cloth and store away from moisture - the bag you received it in is ideal for storage. To prevent tarnishing, always wipe jewelry after wearing.  Exposure to lotions, perfume, and the natural oil from your skin can cause tarnishing.  Air, (acids & moisture) is what oxidizes the metal.

Even though I use a UV resistant and non-yellowing resin, we suggest not putting your resin artwork in a window.

  

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